Frequently Asked Questions

Here’s a list of frequently asked questions you might have about GoodRishta:

GoodRishta safeguards its community with world-class bot protection. Every member verifies their email address, while sophisticated, adaptive verification challenges at key actions help prevent automated registrations and activity—keeping genuine human connections at the heart of the platform.

Yes. GoodRishta was designed with your privacy in mind. You control which profile information is visible, and you can hide your name so that only the first letter of your last name appears. These controls help make GoodRishta safer and distinguish it from other Pakistani matrimonial sites.

You can temporarily deactivate and reactivate your profile at any time from your account page. Deactivation hides your profile from public view and search results, but keeps your information on our site. Deleting a profile permanently removes your information and cannot be reversed.

Online matchmaking carries risks similar to offline matchmaking. We do not verify profile information, and users can make claims just as people can in person. It is your responsibility to verify information. We recommend requesting CNIC images or other relevant documents before visiting someone you meet through GoodRishta.

No. You control the visibility of every profile field. We repeat: you can control the visibility of each and every field in a user profile.

Premium users get featured placement in GoodRishta listings such as search results, matches, and suggestions, unlimited messaging, extra search options, prioritized support, and more. See premium features.

We cannot verify every profile. Users can report profiles that look suspicious. When we receive enough reports, we ask the reported user for a National Identity Card to verify basic details or face profile deletion.

contact us and we will remove the profile promptly after verifying your identity.

Yes. We recommend completing your profile details even if some fields are private. Private information is not shown on your profile, but it is considered by our match and search algorithms.

Complete profiles are more likely to be found by a suitable match. More information improves matchmaking, and fully complete profiles are more likely to receive contact or find a match. After six months, users who complete profile details and requirements also receive a free premium upgrade.

You can show interest in a profile or message the user directly. Before visiting a family you found online, contact them by phone and verify their profile information. Ask for a CNIC image or visiting card if needed. We are not responsible for profiles; we can permanently ban a profile after it is reported to us.

No. GoodRishta is free to register and use. You can view public profile information, including phone numbers when the user makes them public, and message any user who has not blocked you.

You can deactivate your profile at any time. You can also contact us if you would like your story to be featured on GoodRishta.

Yes, with that person’s explicit permission. We permanently ban profiles created without permission after receiving a complaint.

We earn money from online advertising and from users who upgrade to premium.

Yes. Although we mainly serve Pakistanis, overseas Pakistanis, and Muslims, anyone from any country or religion can use GoodRishta. The site is not restricted to Muslims or Pakistanis.

Yes. contact us for more information.

We strongly recommend that female members keep their phone numbers private to avoid inconvenience. Male members may choose to make their numbers public.

No. GoodRishta is not a dating site, and users cannot rate one another’s profiles.

Upload a recent, decent photo that clearly shows your face. Only one profile picture is allowed, so choose a suitable image. Please use a reasonably sized image.

No. We only allow real profile pictures. Art or junk pictures are deleted during review. If you do not want to upload a picture, leave the field empty.

Please do not upload a group photo, because it may confuse other users about which person you are.

Thanks. Please contact us with your suggestion.

You can contact us with complete details and evidence. We will permanently ban the profile and assist law enforcement where feasible.

Share GoodRishta with family and friends using your referral link. You receive one free premium month for each referral as soon as they log in to their account.

GoodRishta is an online service, so a physical office address is not needed. Our company is based in B-17, Islamabad, Pakistan.